case study

Teena Gupta

The Client

Teena Gupta is the owner of a high-end fashion boutique in Sri Lanka, specializing in designer apparel and custom-made clothing. With a growing customer base, she wanted to transition from a traditional brick-and-mortar business to a digital platform. Her goal was to provide a seamless online shopping experience, expand her reach, and offer personalized services to her customers.

Industry

Fashion

Tech Stack

Laravel, PHP, MySQL

Country

Sri Lanka

The Challenges

  • Limited Online Presence

    The boutique relied heavily on in-store purchases and lacked a digital storefront to showcase its collection.

  • Inefficient Order Management

    Managing customer inquiries, tracking orders, and handling payments manually was time-consuming and prone to errors.

  • Customer Engagement & Retention

    The boutique struggled to retain customers due to a lack of personalized shopping experiences and engagement features.

  • Scalability Concerns

    The existing business model did not support rapid expansion, making it difficult to cater to a growing customer base.

Solutions We Provide

  • Custom E-commerce Platform

    Developed a user-friendly and visually appealing e-commerce app using Laravel, enabling seamless browsing, ordering, and checkout.

  • Integrated Order & Payment System

    Implemented a robust order management system with real-time tracking, automated invoicing, and multiple payment gateway support.

  • Personalized Shopping Experience

    Added AI-driven product recommendations, customer wishlists, and a loyalty program to improve engagement and retention.

  • Scalable & Secure Infrastructure

    Built a scalable architecture that allows the boutique to expand its product catalog and customer base without performance issues.

Technology

Laravel

PHP

MySQL

Results

  • Expanded Market Reach

    The boutique successfully reached customers beyond its physical location, leading to increased online sales.

  • Streamlined Operations

    The automation of order processing and payments reduced manual effort and improved overall efficiency.

  • Enhanced Customer Engagement

    Features like personalized recommendations and loyalty rewards increased customer retention and repeat purchases.

  • Future-Ready Business Model

    With a scalable e-commerce platform, the boutique is now well-equipped to grow its brand and adapt to market trends.

Take your boutique to the next level with a custom-built e-commerce platform. Whether you’re looking to streamline operations, enhance customer engagement, or expand your reach, we have the right digital solutions for you.

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